Metricade — Gift Cards, Vouchers & Game Keys

Q: What should I do if I run into a problem with my purchase?

Email support@metricade.com or call +92 311 4162776 . We reply during business hours, usually within a day. Including your order number and a screenshot of any error helps us sort it faster.

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Frequently Asked Questions

Every Detail Matters: In-Depth Answers to Key Customer Queries

How are gift cards, vouchers, and game keys delivered?

Codes are delivered to your email within minutes of payment — just make sure your email is correct at checkout.

What payment methods do you accept?

We accept Visa, Mastercard, UnionPay, PayPak, easypaisa, and JazzCash — all in PKR through a State Bank of Pakistan-licensed, PCI-compliant payment gateway. The full list is shown at checkout.

Can I get a refund or replacement after I receive my code?

Yes — if a code doesn’t work, was the wrong item, or shows as already used, you have 14 days from delivery to claim a refund or replacement. The only exception: codes that fail because they were tried on a wrong-region account aren’t refundable, so always check the region on the product page before buying. Read the full Refund Policy →

What should I do if I run into a problem with my purchase?

Email [email protected] or call +92 311 4162776. We reply during business hours, usually within a day. Including your order number and a screenshot of any error helps us sort it faster.

Are gift cards and game keys usable in any country?

Most are region-specific. Each product page shows the region — Global, Pakistan, MENA, US, UK, or similar — and the code will only redeem on an account in that same region. A US PlayStation code won’t work on a UK account.

What makes Metricade a reliable place to buy?

Authorised suppliers, a State Bank of Pakistan-licensed payment gateway, every delivery logged so disputes are easy to resolve — plus published refund, privacy, and terms policies, so you always know where you stand.