Privacy Policy

1. Introduction

Metricade, a brand of Market Catalyst Enterprises LLC, is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines our practices regarding the collection, use, sharing, and protection of your information. By accessing or using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of information to enhance our services, ensure security, and provide you with a seamless user experience. The types of information collected include:

Personal Information: Full name, email address, phone number, and address.
Location Data: General geographic information based on IP address or device settings.
Device Information: Details such as IP address, browser type, operating system, and device identifiers.
Website Activities: Information regarding your interactions on our website, such as pages visited, clicks, and search queries.

3. Purpose of Data Collection

We collect and use personal data to:

Process and fulfill transactions.
Communicate with you regarding your account, purchases, and support inquiries.
Improve our website, services, and user experience.
Monitor and enhance security.
Comply with legal obligations and prevent fraudulent activities.

4. Sharing of Information

Metricade shares personal information only with trusted third parties for limited purposes, including:

Payment Processors: To facilitate transactions, your payment information is shared securely with processors like Stripe and PayPal.
Service Providers: We may share data with providers offering analytics, hosting, and technical support services.
Legal Compliance: We may disclose information if required by law, regulation, or as necessary to protect our rights or others’ safety.

5. Use of Cookies and Tracking Technologies

Metricade utilizes cookies and similar tracking technologies to enhance user experience, analyze site usage, and provide targeted advertisements. Cookies allow us to remember your preferences, manage sessions, and gather analytics. You may adjust your browser settings to control cookies or restrict certain tracking.

6. Data Storage and Security

Metricade retains personal data for three months after your last interaction unless a longer retention period is required by law. We use encryption, access controls, and other measures to protect your data from unauthorized access and disclosure.

7. User Rights

You have rights over your personal data, including:

Access: Request a copy of the personal data we hold about you.
Correction: Request updates to any inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to certain legal requirements.
Restrictions: Request to limit the processing of your data in specific cases.
Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].

8. International Data Transfers

As Metricade operates globally, your information may be transferred to and processed in countries outside of your own, including the United States. We comply with applicable legal requirements for cross-border data transfers and safeguard your data accordingly.

9. Updates to This Privacy Policy

Metricade reserves the right to modify this Privacy Policy. Any changes will be posted on this page, and where significant, we will notify you via email. Continued use of Metricade’s services after such updates indicates acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:

Email: [email protected]
Mailing Address: Market Catalyst Enterprises LLC, 8206 Louisiana Blvd NE, Ste A #4818, Albuquerque, New Mexico 87113, USA

Last updated: 09 November 2024